Our Pioneer FM CEO, Mary-Jane Pettit (MJ) began her career as a Cleaning Operative. Her experience is at the heart of our people-first approach. MJ knows how hard skilled frontline employees work, rarely getting the pay and recognition they deserve. Until now.
Pioneer FMs progressive operational structure means manager-to-staff ratios are sustainable. We don’t overburden our supervisors and managers. Instead, we empower and invest in them, providing support, resources, and equipment to get the job done.
This approach means partner needs and specifications are exceeded, training is effective, and our Pioneers are motivated to deliver the best service.
Pioneer FMs bespoke employee engagement app ensures our staff are consistently communicated with, resulting in high levels of staff retention, which in turn provides our clients with a stable cleaning operation.
And as a planet-focused business, Pioneer FM delivers a 100% chemical-free and zero-landfill cleaning service.
It’s crucial that we provide safe and healthy environments for our partners’ daily operations. Why? Because Pioneer FM understands that you need to provide functional and productive workplaces that inspire and motivate your most valuable assets: Employees.
Pioneer FM provides cleaning, catering, security, reception, waste, and grounds maintenance services you can rely on. We work with our partners to create comfortable, enjoyable, and secure workplaces.
Pioneer FM understands that no two buildings are the same. We also understand that you face changing priorities and challenges on a daily basis. Pioneer FM provides peace of mind, developing bespoke solutions focused on your specific needs, evolving, and adapting as your business grows.
But we’re not complacent. We recognise the power of digital, which is why Pioneer FM partners with leading software innovators to pilot and implement breakthrough ways of working. Data will help drive forward our service delivery, ensuring we consistently improve the performance of the buildings and assets we manage for you.
The Baseline Personnel Security Standard (BPSS) is a background screening package advised by the UK Government and has been in place since 2009. The BPSS is a package of checks that meets the baseline employee checking standard used for anyone working within or on behalf of a government department. It is also a basic entry-level standard that organisations in the communications, energy, and financial sectors.
Pioneer FM's efficient in-house vetting team works quickly in response to urgent customer requests requiring BPSS and DBS-checked staff. As a result, Pioneer FM can fill vacancies rapidly to provide a full, seamless service at all times.
Following a rigorous interview process, we run our own standard and enhanced BPSS and Disclosure and Barring Service (DBS) checks on every Pioneer before they are onboarded, performing regular checks to uncover any changes thereafter. This enables us to make safer recruitment decisions for our partners and our organisation.