Our Pioneers

MJ comes from stellar frontline FM stock. Her mother was a cleaning contracts manager, and her father was a plumber and school caretaker. MJ has a breadth of experience in the industry, working as a cleaning operative, operations manager, and sales director for major FM companies. Her ethos is to look after her team, reduce the use of harsh, unnecessary chemicals, and only partner with clients who share her values.

Best thing about being CEO of Pioneer FM: Having the ability to drive positive change for lives of our Pioneers and our Partners, whilst helping to reduce the impact the FM industry has on our Planet.

Aimee bridges the gap between our operations team and the head office. She looks after our processes and has cut our administration so that we can get on with delivering great services for our customers. Prior to working at Pioneer FM, Aimee ran her own small office cleaning company. She also worked in operations and customer services in the audio-visual industry and was once MJ’s manager. As Pioneer FM grew, MJ headhunted Aimee.

Best thing about working at Pioneer FM: Pioneer has a family feel about it and I love our team.

Penny Dunn is our Finance Director here at Pioneer FM, bringing extensive expertise in financial management and a strategic mindset to her role. With over two decades of experience, Penny has demonstrated her ability to navigate complex financial landscapes and drive sustainable growth. Her leadership skills have empowered the team here to excel, contributing to Pioneer FM's financial stability. 

Prior to joining Pioneer FM, Sue was the national contracts manager for a nationwide FM company. She oversaw a portfolio of 240 contracts, as well as looking after supervisors and assisting the sales team. Sue works hard to build good relations with clients and believes it is important to spend time getting to know clients and their locations to see for herself how operations work.

Best thing about working at Pioneer FM: I was with my last company for 21 years and needed to be confident my next employer would be supportive. It was Pioneer’s core values and MJ’s passion for high standards in the industry that lured me here.

As an operations manager, my role revolves around ensuring the smooth functioning of our organization's day-to-day operations. I take pride in my ability to tackle a diverse range of responsibilities and work with various teams to achieve our collective goals.

An Oxford undergraduate studying a law degree, he joins our HR during his university holidays. He has a passion for employment law and a mischievous sense of humour, putting a smile on our faces, and keeping us all in check.

Best thing about working at Pioneer FM: I have been friends with MJ’s son since we were little and when she offered me regular holiday work in the office, I was more then happy to take the opportunity.

Sam looks after our PR and helps Holly in the marketing department. Sam has 25 years’ experience as a journalist at The Times, Sky News, and a daily regional paper. A stickler for accuracy, these days she’s found sniffing around the office for a newsworthy Pioneer story to post.

Best thing about working at Pioneer FM: MJ is a force of nature and a great role model. She’s a problem solver at heart and looks after her staff, which means we’re a loyal bunch. 

Andrew Holdstock, MD of Increase Success, supports our ISO certifications for quality, environmental, health and safety, and IT. As part of our team, he ensures the integrity, effectiveness and compliance of our processes and systems. Andrew brings valuable experience across a wide range of sectors throughout the UK including construction, airports, engineering and manufacturing, and analytical and data processing.