Mary-Jane Pettit
CEO, and founder of Pioneer FM
MJ comes from stellar frontline FM stock. Her mother was a cleaning contracts manager, and her father was a plumber and school caretaker. MJ has a breadth of experience in the industry, working as a cleaning operative, operations manager, and sales director for major FM companies. Her ethos is to look after her team, reduce the use of harsh, unnecessary chemicals, and only partner with clients who share her values.
Best thing about being CEO of Pioneer FM: Having the ability to drive positive change for lives of our Pioneers and our Partners, whilst helping to reduce the impact the FM industry has on our Planet.
Aimee Tippett
Commercial Director
Aimee bridges the gap between our operations team and the head office. She looks after our processes and has cut our administration so that we can get on with delivering great services for our customers. Prior to working at Pioneer FM, Aimee ran her own small office cleaning company. She also worked in operations and customer services in the audio-visual industry and was once MJ’s manager. As Pioneer FM grew, MJ headhunted Aimee.
Best thing about working at Pioneer FM: Pioneer has a family feel about it and I love our team.
Sue McCarthy
Midlands Area Manager
Prior to joining Pioneer FM, Sue was the national contracts manager for a nationwide FM company. She oversaw a portfolio of 240 contracts, as well as looking after supervisors and assisting the sales team. Sue works hard to build good relations with clients and believes it is important to spend time getting to know clients and their locations to see for herself how operations work.
Best thing about working at Pioneer FM: I was with my last company for 21 years and needed to be confident my next employer would be supportive. It was Pioneer’s core values and MJ’s passion for high standards in the industry that lured me here.
Sam Jones
Head of PR
Sam looks after our PR and helps Holly in the marketing department. Sam has 25 years’ experience as a journalist at The Times, Sky News, and a daily regional paper. A stickler for accuracy, these days she’s found sniffing around the office for a newsworthy Pioneer story to post.
Best thing about working at Pioneer FM: MJ is a force of nature and a great role model. She’s a problem solver at heart and looks after her staff, which means we’re a loyal bunch.
Andrew Holdstock
Head of Safety, Health, Environment & Quality
Andrew Holdstock, MD of Increase Success, supports our ISO certifications for quality, environmental, health and safety, and IT. As part of our team, he ensures the integrity, effectiveness and compliance of our processes and systems. Andrew brings valuable experience across a wide range of sectors throughout the UK including construction, airports, engineering and manufacturing, and analytical and data processing.